DELIVERY
AND RETURNS INFORMATION Bath
deliveries are charged at £80 to the mainland UK
(for Scottish Highlands, Grampian, Isle of Wight and Isle
of Man please contact for a quote). Items ordered without
a bath carry a delivery charge of £20.
Your
bath and accessories will be securely attached to a pallet
and covered in protective wrapping.
Our
delivery company will make contact with you within 3 working
days to arrange a suitable delivery date - if you are
not in to take delivery of your order on the pre-arranged
date, you will be responsible for paying any redelivery
costs (approx £30).
Your
bath will be delivered on a vehicle with a tail lift,
the driver will lower the bath off the rear of the vehicle
on to a hand pallet truck. The driver will then move the
bath to a suitable location (e.g. garage). The pallet
truck cannot move over steps or uneven ground so will
be left in a suitable place. The courier is unable to
deliver the bath into the house unless this can be done
with the pallet truck.
When
your goods arrive please unpack as soon as possible. When
the delivery is signed for by you, you accept that the
goods have arrived undamaged. Country Cast Baths Ltd will
not be held liable for any damaged goods once they have
been signed for. Country Cast Baths Ltd. are not responsible
for damage caused following the delivery of the goods.
Returns
Any
returns must be received by the company within 14 days
of their receipt and the Company must be notified in advance
of your intention to return the goods. It is the customers
responsibility to arrange for the return delivery and
pay all associated costs. Upon receipt of the returned
goods, the Company will inspect for any damage and if
goods are returned undamaged a refund will be given less
the cost of the original postage incurred by the Company
for the original delivery. The Company accepts no liability
or responsibility for any damage or loss of Goods when
being returned by the Customer to the Company. |
